Microsoft Exceeds 250M Connectivity Goal, Reaches 299M People for AI-Economy Access

Milestone and strategic shift

Microsoft announced on February 24, 2026 that it exceeded its 2025 connectivity commitment: instead of reaching 250 million people with expanded internet access, it reported coverage for over 299 million people worldwide, including more than 124 million across Africa. The announcement, timed ahead of Mobile World Congress, positions connectivity as a prerequisite for broader AI participation rather than an end in itself.

The important strategic update is that Microsoft is moving from a coverage-only metric to an adoption-centered model. In practical terms, the company argues that infrastructure must be paired with affordable access, skills, local institutions, and sustainable delivery economics. This reframes digital inclusion work from telecom expansion to AI-readiness system building.

Starlink collaboration and local deployment model

As part of the new phase, Microsoft introduced a collaboration with Starlink. The stated goal is to widen delivery options for rural, agricultural, and hard-to-reach communities where terrestrial rollout can be slow or uneconomical. Microsoft’s framing is notable: satellite is presented as part of a blended model with local operators and community partners, not a standalone substitute for local ecosystems.

Kenya is cited as an early implementation case, where Microsoft, Starlink, and Mawingu Networks are supporting connectivity for 450 community hubs, including cooperatives and digital hubs in underserved regions. The model combines connectivity with digital tools, training, and local coordination to convert access into measurable usage outcomes.

Why this matters in the AI cycle

Microsoft’s post highlights that 2.2 billion people remain offline globally. It also references uneven AI diffusion between the Global North and Global South, arguing that gaps in infrastructure, energy reliability, and digital readiness risk widening productivity divergence as AI adoption accelerates. This is a critical policy and market point: without layered enablement, headline access numbers may not translate into real economic participation.

Connectivity remains foundational, but adoption quality is now the main bottleneck.

Hybrid delivery models can improve last-mile feasibility where economics are difficult.

Public-private-local coordination is increasingly central to AI diffusion outcomes.

Overall, the update signals a broader industry transition from "who can connect users" to "who can sustain meaningful AI use at community scale." For governments and operators, that implies more attention to integrated planning across network access, power, skills, and local service design.